Important information
General
Chelsea Building Society and Chelsea are trading names of Yorkshire Building Society. Principal office: Yorkshire House, Yorkshire Drive, Bradford BD5 8LJ.
Yorkshire Building Society is a member of the Building Societies Association and is authorised and regulated by the Financial Services Authority. It is entered in the FSA register and its FSA registration number is 106085.
This site is intended for UK Residents unless otherwise stated. All communications with us may be monitored/recorded to improve the quality of our service and for your protection and security.
Full details of our Internal Complaints Procedure are also available upon request and complaints that we cannot resolve may be referred to the Financial Ombudsman Service.
TopMortgages
YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE
Loans are only available to persons aged 18 years or over.
Identity theft
Identity theft occurs when personal information is used by someone else without the owner's knowledge. It may support criminal activity, which could involve fraud, deception, or obtaining benefits and services in the victim's name. More than 100,000 people are affected in the UK every year.
The Home Office has a website offering advice on how to protect yourself against identity theft and what to do if you think you have been a victim. It has been designed as a one-stop shop, so that individuals can understand the risks they face and what they can do. It also enables links to relevant third parties such as credit bureaus and government departments. For more information, please go to www.identitytheft.co.uk.
CIFAS, the UK's Fraud Prevention Service, also has a recommended website www.identityfraud.org.uk. If you believe your identity documentation may be misused by a fraudster, a CIFAS Protective Registration can be placed against your address. This might be, for example, if your passport has been stolen. To request Protective Registration telephone 0330 100 0180. There is a fee of £13.80 including VAT for this service.
Privacy statement
In handling and processing information about our borrowers and investors, Chelsea complies with the Data Protection Act 1998. Under the Data Protection Act, our customers have a right to be provided with details of the information that Chelsea holds about them, on payment of the current fee. Requests for such information should be directed to the Data Protection Officer, Chelsea Building Society, Thirlestaine Hall, Thirlestaine Road, Cheltenham, Gloucestershire GL53 7AL Top
